Retain customers.
Earn reviews.
Grow automatically.
Spokk combines feedback, AI-powered reviews, loyalty rewards, referrals, and SMS automation into one platform built for small businesses.
14-day free trial · 5-minute setup · All features included
of unhappy customers never complain — they just leave
more Google reviews with automated SMS follow-ups
higher retention when customers are referred by a friend
One platform. Six ways to grow.
Every feature works together. One customer check-in triggers the entire growth engine — automatically.
Customer Feedback
Collect honest feedback in 15 seconds. Understand what customers love — and what's driving them away — before it's too late.
AI Review Generation
Turn great feedback into ready-to-post Google reviews. AI generates a unique, personalized draft every single time.
SMS Automation
Multi-step SMS sequences run automatically after every customer visit — feedback, review requests, and referral links on autopilot.
Loyalty Program
Visit-based loyalty with QR code check-in. Reward repeat customers and keep them coming back automatically.
Referral System
Give happy customers a unique referral link via SMS. Reward both the referrer and the new customer automatically.
Integrations
Connect Spokk to HubSpot, your POS, or any system via REST API. Trigger the full growth sequence from your existing tools.
One visit. A complete growth system.
Every customer interaction triggers an automated sequence that retains them, earns reviews, builds loyalty, and brings in new customers.
Customer checks in
At checkoutVia QR code, API, HubSpot, or a verified SMS link — the journey begins at the point of sale.
Loyalty visit counted
ImmediatelyThe visit is recorded instantly. When they hit their reward milestone, they get an SMS notification.
Feedback request sent
2 hours laterAn SMS with a personal feedback form arrives. Takes 15 seconds to complete.
Feedback reminder sent
24 hours laterIf no feedback yet, a gentle reminder SMS goes out to nudge the customer.
Referral link sent
20 days laterA referral SMS goes out to happy customers. They share it — both sides get rewarded. Timing is fully customizable.
Set it up once.
Run forever.
Spokk's automation sends the right message at the right time — without you lifting a finger. Each step is smart enough to skip if it's already been handled.
Keep customers. Grow through them.
Loyalty keeps existing customers coming back. Referrals bring in new ones. Both run automatically through SMS.
Loyalty Program
Reward customers for every visit. They check in via QR code, points or visits are tracked automatically, and rewards are sent via SMS when earned.
- QR code check-in at point of sale
- Visit-based loyalty programs
- Automatic SMS reward notifications
- Custom reward messages and terms
Learn about Loyalty Referral System
Turn happy customers into your best salespeople. Spokk sends a referral link via SMS — they share it, and both they and their friend get rewarded.
- Unique referral link per customer via SMS
- Reward both referrer and new customer
- Custom reward descriptions and terms
- Full referral tracking dashboard
Learn about Referrals Feedback becomes a
5-star review in seconds.
After a customer submits feedback, Spokk uses GPT-4 to generate a personalized, ready-to-post review. They copy it, post it on Google — done. No effort required.
Starter
For solo operators & small teams
Billed $588/year
250 customers / month
Unlimited SMS included
- 250 customers / month
- 1 manager + 1 staff member
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Growth
For growing businesses & teams
Billed $984/year
500 customers / month
Unlimited SMS included
- 500 customers / month
- 2 managers + 2 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Pro
For high-volume businesses
Billed $1992/year
1,500 customers / month
Unlimited SMS included
- 1,500 customers / month
- 3 managers + 5 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
All plans include a 14-day free trial. No charge until your trial ends. Questions?
What you're leaving on the table.
Every customer visit without Spokk is revenue that's already gone.
67% of unhappy customers leave silently. You never find out why — until they post a public review.
Catch issues before they go public. Understand what's winning customers over and fix what isn't.
Competitors with more reviews outrank you on Google. New customers searching never find you.
More reviews = higher ranking = more inbound customers finding you every single month.
No reason to choose you over a competitor. Every visit is a coin flip on whether they return.
Customers earning rewards visit 1–2 extra times per year because they have a reason to return.
Happy customers say nothing because nobody asked. Word-of-mouth growth never happens.
1 in 4 happy customers refers a friend. New customers acquired at zero ad spend.
Follow-up never happens consistently. Most customers are forgotten the moment they walk out.
Every customer gets the right message at the right time. All of the above runs on autopilot.