One message.
Every loyal customer. Two minutes.
Send a targeted SMS broadcast to the customers you already have. Pick a built-in segment, write your message, hit send. Spokk handles personalization, opt-outs, and delivery.
98% open rate · Built-in segments · TCPA-compliant
Screenshot needed: Campaign composer showing segment selector, message textarea with live SMS counter, and audience preview
SMS open rate vs. 20% for marketing email
average time to read an SMS after delivery
from idea to broadcast with the campaign builder
Four steps. Two minutes. Real revenue.
Built for the moments you need to fill a slow Tuesday, push a flash promo, or remind members about a perk.
Pick a segment
Choose from built-in segments like loyalty members, active members, high-value customers, or recent visitors. Or hand-pick contacts from your list.
Write your message
Use the {name} tag for personalization. The composer shows live SMS segment count and warns you if long names will tip a message into 2 segments.
Preview the audience
See exactly who receives the message and how many credits it will use. Drill into the contact list before you send.
Send and track
Hit send. Spokk delivers in minutes via Twilio, then shows sent / failed counts and delivery rate per campaign.
Reach the right list without spreadsheets.
Spokk already knows who is loyal, who is a member, and who visited recently. Skip the CSV export.
All consented contacts
Every customer who opted into marketing SMS at check-in.
Loyalty members
Contacts enrolled in your loyalty program. Perfect for member-only offers.
Active paid members
Customers with an active membership subscription. Ideal for perk reminders or upgrades.
High-value customers
Anyone with 5 or more visits. The customers who care enough to act on a great offer.
Recent visitors (30 or 60 days)
Stay top of mind with the people who just experienced your business.
Custom selection
Search by name or phone, hand-pick the exact contacts you want to reach.
A composer designed for non-marketers.
Most SMS marketing tools are built for agencies juggling 50 lists. SMS Campaigns is built for the owner who has 90 seconds between customers.
The moments that pay for the whole month.
Fill a slow day
It is Wednesday morning, your books are half empty. Send a same-day offer to recent visitors and watch the slots fill in.
Member-only perk drop
Reward your active paid members with a surprise discount or early access. Loyalty earned, churn avoided.
Re-engage quiet customers
Pick high-value customers who have not visited in 60 days. A simple "we miss you, here is 20% off" pulls them back.
We only message people who said yes.
SMS Campaigns sends only to contacts with explicit marketing SMS consent, captured at check-in. Every message includes the required "Reply STOP to opt out" line. STOP replies are honored permanently across all campaigns and automations. You stay TCPA-compliant by default.
Frequently asked questions
Who can I send to?
Only contacts who have explicitly opted into marketing SMS. Customers opt in at check-in or when they sign up to your loyalty or membership program. Contacts who reply STOP are removed automatically and forever.
How many credits does each message use?
A standard SMS (160 characters or fewer, including the opt-out line) uses 1 credit per recipient. A 2-segment SMS (up to 320 characters) uses 2. The composer shows a live SMS counter and warns you before you spend.
How many campaign credits do I get?
Starter includes 500 SMS campaign credits, Growth includes 1,500, and Pro includes 4,500. These are included with your subscription as a one-time grant when you sign up. When you run out you can buy top-up packs at any time, and top-up credits never expire.
How fast are messages delivered?
Spokk throttles delivery to a carrier-safe rate. Most campaigns finish sending within a few minutes. The composer shows an estimated delivery time before you hit send.
Can I personalize messages?
Yes. Use the {name} tag and Spokk replaces it with each contact's first name on send. The composer warns you if a long name will push a message into 2 segments and cost extra credits.
What is the send cooldown?
A global setting that prevents a contact from receiving a campaign too soon after their last SMS from you. Set it to 1, 3, 7, or 14 days. Stops you accidentally spamming a customer who just got an automated message.
Do I need Twilio?
For businesses outside Sri Lanka, yes. SMS Campaigns runs on the same Twilio sender Spokk uses for automation, so if you have automation set up, campaigns are ready to go. Sri Lanka businesses use Spokk's built-in local SMS provider.
Starter
For solo operators & small teams
Billed $588/year
250 customers / month
Unlimited SMS included
- 250 customers / month
- 1 manager + 1 staff member
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 200 SMS campaign credits included
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Growth
For growing businesses & teams
Billed $984/year
500 customers / month
Unlimited SMS included
- 500 customers / month
- 2 managers + 2 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 500 SMS campaign credits included
- Memberships (10% platform fee)
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
Pro
For high-volume & multi-location businesses
Billed $2988/year
2,500 customers / month
Unlimited SMS included
- 2,500 customers / month
- 3 managers + 5 staff members
- Unlimited locations
- Dedicated toll-free SMS number (US & Canada)
- Full automation sequence
- AI review response drafts
- Loyalty & referral programs
- 2,500 SMS campaign credits included
- Memberships — 0% platform fee
- Feedback forms & QR codes
- HubSpot integration & API access
- Buy additional customer top-ups
All plans include a 14-day free trial. No charge until your trial ends. Questions?